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| Testimonials for Lance Luce |
| These are some of the reference letters we have received over the years. It has been an honor serving so many nice people. |
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I can attest that the hopes and dreams of the congregation of the First Presbyterian
Church of Farmington have been realized. We thank you for your graciousness, skill,
and clarity of knowledge that led us from first imagining the possibility of this
instrument to seeing and hearing it today.
We are only discovering the possibilities of this beautiful instrument -- musically
and visually -- to enhance our praise of and thanksgiving to God – possibilities you
have taken the time to introduce with your ready willingness to receive a phone call
to answer a question and hands-on tutoring.
Throughout the entire experience we have known that you are committed to church
music as a vital part of the entire worship life and ministry of a congregation. We
give thanks for that dedication and commitment.
First Presbyterian Church of Farmington
The following are factors that helped us make our decision, and have supported our
action since we made the purchase:
1. You came to our church on several occasions, each time exactly when we desired
and when you promised. We feel that we are fully supported for future service
without worry about distance from the dealership.
2. You did not pressure us in any way. You provided excellent information, and
made us feel comfortable about seeking all other options and asking the tough
questions that are necessary when making a decision related to a major expenditure
such as this.
3. Your installation was done professionally, and to our compete satisfaction. We
had hoped that the organ could be installed quickly after purchase so that it was
available for the upcoming Advent and Christmas season. You said that it would be
done in time and you kept your promise. The members of our congregation enjoyed
the new organ for Advent and Christmas services.
4. You had promised to come back after the installation to train all of our organists,
and to respond to any needed adjustments in organ voicing after we had time to
evaluate the sounds.
Again, you were good to your word. At our suggested time, you came to train the
organists, and did an excellent job of making sure that even the most timid of our
teenage organ players had a full understanding of the functions of the various
controls on the console.
St. John Evangelical Lutheran Church, Port Hope
Lance Luce went beyond what would be considered extraordinary to see that the
organ was installed properly and that we were pleased with it.
Caro Church of the Nazarene
Lance Luce is to be acknowledged and commended. Lance met with
us often not only before purchasing the Organ, but also during and after the purchase
was completed.
Lance spent numerous hours sharing his product knowledge and expertise to
accomplish the following:
1. personally attending demonstrations at other churches;
2. Presenting options for us to sell our old organ;
3. Installing the organ with our personal requests and needs in mind;
4. Demonstrating and teaching our organists on numerous occasions;
5. Making "on- the - spot" return visits for adjustments, speaker placements, our
personal preference changes;
6. Arranging and advertising a Concert in our church
.......And all of this was accomplished graciously and cheerfully, making us
feel like we were Lance's only customer.
Second Baptist Church, Ann Arbor
I had the privilege of working with Mr. Lance Luce in the selection and installation
of our new organ, and I must say that I was extremely pleased with his customer
service. He's an ideal person to know in music; calm, considerate, polite, pertinent,
helpful, kind, and very knowledgeable.
I continue to enjoy consulting with him, and am extending my knowledge of his
awesome musical services to all Churches that I'm connected with and encounter.
Sincere thanks!
Pleasant Valley Baptist Church, Brighton
We are so pleased with the help we have received from Lance with showing us how
to use all the many extras on the organ, with his continued visits, where he sits down
and shows us just enough to practice and learn and then, the next visit opens up
unbelievable new features of this wonderful instrument.
I would highly recommend his services to any one purchasing a new organ. I could
never enjoy all the many features while playing for our church without his repeated
help in learning them step by step.
Pleasant Valley Baptist Church, Brighton
I write this letter because I think it should be known that our church wasn't
purchasing the largest, most expensive organ on the showroom floor, in fact, ours
was a used 2 manual model that would have been mid-priced even when new. So,
why all the attention? Why all the concern over a customer who was buying "used"?
That's the point. It didn't matter to Lance. What mattered was doing the right thing;
helping a congregation make it through a tough time, all-the-while striving to be as
accommodating as possible, regardless of the extra cost or personal inconvenience.
For his remarkable attitude and outstanding effort, Mr. Lance Luce should be
recognized.
The Congregation of St. Mark Lutheran Church, Flint
Mr. Lance Luce, is a dedicated and knowledgeable representative for your company.
Mr. Luce was extremely accommodating, flexible and helpful to me as I was
attempting to digest facts and figures in my quest for just the right instrument at just
the right price.
Mr. Luce was always available to me through phone and email, even when he was
on vacation! That is true dedication. His musicianship and knowledge of instruments
is top-notch. I felt my church was in good hands with him. Indeed the congregation,
pastor, and I are thrilled with the new instrument.
Christ the Good Shepherd Catholic Church, Lincoln Park
The installation process, despite presenting some unforseen challenges, was
relatively smooth, in large part because of the years of professional experience and
enthusiasm Lance and his team brought with them to our project. I have seen Lance at
work in other church settings and installations as well, and can reasonably attest that
he brings the same energy and positive outlook everywhere he goes. Lance’s
character and integrity are second-to-none. His approach is consultative-he sells
only by fitting and filling organists’ needs. He’s always smiling, too-I’m sure
because of the love and commitment he has toward his work.
St. Pius X, Southgate
What a marvelous experience it has been to work with Lance Luce in the selection
and installation of this instrument. His extreme sensitivity to our needs as well as his
consistent cordiality have made the process a delight from beginning to end.
St. Luke's Memorial Chapel at Canterbury-on-the-Lake
Lance has been much more a support-person than a "sales-person" in that
he took seriously the integrity and improvement of our parish music program.
Consequently, we at St. Colette feel we have made and excellent choice in
instruments and companies as opposed to simply making a purchase. Lance
has shown his care and concern during the purchase process and in the personal
follow-up after the organ was installed.
St. Colette, Livonia
I cannot recommend Mr. Luce highly enough. He has all the qualities to appreciate in
a salesman: knowledgeable but humble, respectful but humorous, a good
businessman but flexible with a church budget. I believe Mr. Luce is extremely
trustworthy. I appreciate his professionalism. He exceeded my expectations in the
personal involvement he gave to us in training and advice, and in supporting our
fund-raiser with his enthusiastic presence.
St. Paul's Episcopal, of Brighton
We were amazed at the “can-do” attitude expressed by you and the installation
staff. Even when the installation became challenging, you continued with a positive
attitude and completed the project on time.
Your hard work and dedication to your craft is admirable and of the highest
quality. Our parish wants to thank you for the work, the instrument, and providing us
with a quality installation that makes our worship excel.
St. Alphonsus Parish, Dearborn
At no time did we feel pressured to make a decision. Lance was very knowledgeable
about the instrument and gave precise answers to every question we had. Dealing
with him was a very positive experience. During the removal of our old organ and
the installation of the new one, it became even more obvious that he not only knew
this instrument, but was a very hard worker and very accomplished musician also.
His willingness to demonstrate the organ and come back if we felt the need for
further instructions was commendable.
Calvary Lutheran Church, Flint
I am grateful to you for your patient, knowledgeable and helpful assistance in the
selection, purchase and installation of this splendid instrument. I am particularly
appreciative of the time and concern you have provided to ensure our various
organists and pastoral staff understand how to make the most and best use of the
organ in our worship. Your unfailing good cheer coupled with the time you have
given and are willing to give are a source of comfort and assurance to one who
knows so little about a chapel organ other than its importance in our worship. My
most grateful thanks.
Sisters of McAuley Center, Livonia
Church of Farmington have been realized. We thank you for your graciousness, skill,
and clarity of knowledge that led us from first imagining the possibility of this
instrument to seeing and hearing it today.
We are only discovering the possibilities of this beautiful instrument -- musically
and visually -- to enhance our praise of and thanksgiving to God – possibilities you
have taken the time to introduce with your ready willingness to receive a phone call
to answer a question and hands-on tutoring.
Throughout the entire experience we have known that you are committed to church
music as a vital part of the entire worship life and ministry of a congregation. We
give thanks for that dedication and commitment.
First Presbyterian Church of Farmington
The following are factors that helped us make our decision, and have supported our
action since we made the purchase:
1. You came to our church on several occasions, each time exactly when we desired
and when you promised. We feel that we are fully supported for future service
without worry about distance from the dealership.
2. You did not pressure us in any way. You provided excellent information, and
made us feel comfortable about seeking all other options and asking the tough
questions that are necessary when making a decision related to a major expenditure
such as this.
3. Your installation was done professionally, and to our compete satisfaction. We
had hoped that the organ could be installed quickly after purchase so that it was
available for the upcoming Advent and Christmas season. You said that it would be
done in time and you kept your promise. The members of our congregation enjoyed
the new organ for Advent and Christmas services.
4. You had promised to come back after the installation to train all of our organists,
and to respond to any needed adjustments in organ voicing after we had time to
evaluate the sounds.
Again, you were good to your word. At our suggested time, you came to train the
organists, and did an excellent job of making sure that even the most timid of our
teenage organ players had a full understanding of the functions of the various
controls on the console.
St. John Evangelical Lutheran Church, Port Hope
Lance Luce went beyond what would be considered extraordinary to see that the
organ was installed properly and that we were pleased with it.
Caro Church of the Nazarene
Lance Luce is to be acknowledged and commended. Lance met with
us often not only before purchasing the Organ, but also during and after the purchase
was completed.
Lance spent numerous hours sharing his product knowledge and expertise to
accomplish the following:
1. personally attending demonstrations at other churches;
2. Presenting options for us to sell our old organ;
3. Installing the organ with our personal requests and needs in mind;
4. Demonstrating and teaching our organists on numerous occasions;
5. Making "on- the - spot" return visits for adjustments, speaker placements, our
personal preference changes;
6. Arranging and advertising a Concert in our church
.......And all of this was accomplished graciously and cheerfully, making us
feel like we were Lance's only customer.
Second Baptist Church, Ann Arbor
I had the privilege of working with Mr. Lance Luce in the selection and installation
of our new organ, and I must say that I was extremely pleased with his customer
service. He's an ideal person to know in music; calm, considerate, polite, pertinent,
helpful, kind, and very knowledgeable.
I continue to enjoy consulting with him, and am extending my knowledge of his
awesome musical services to all Churches that I'm connected with and encounter.
Sincere thanks!
Pleasant Valley Baptist Church, Brighton
We are so pleased with the help we have received from Lance with showing us how
to use all the many extras on the organ, with his continued visits, where he sits down
and shows us just enough to practice and learn and then, the next visit opens up
unbelievable new features of this wonderful instrument.
I would highly recommend his services to any one purchasing a new organ. I could
never enjoy all the many features while playing for our church without his repeated
help in learning them step by step.
Pleasant Valley Baptist Church, Brighton
I write this letter because I think it should be known that our church wasn't
purchasing the largest, most expensive organ on the showroom floor, in fact, ours
was a used 2 manual model that would have been mid-priced even when new. So,
why all the attention? Why all the concern over a customer who was buying "used"?
That's the point. It didn't matter to Lance. What mattered was doing the right thing;
helping a congregation make it through a tough time, all-the-while striving to be as
accommodating as possible, regardless of the extra cost or personal inconvenience.
For his remarkable attitude and outstanding effort, Mr. Lance Luce should be
recognized.
The Congregation of St. Mark Lutheran Church, Flint
Mr. Lance Luce, is a dedicated and knowledgeable representative for your company.
Mr. Luce was extremely accommodating, flexible and helpful to me as I was
attempting to digest facts and figures in my quest for just the right instrument at just
the right price.
Mr. Luce was always available to me through phone and email, even when he was
on vacation! That is true dedication. His musicianship and knowledge of instruments
is top-notch. I felt my church was in good hands with him. Indeed the congregation,
pastor, and I are thrilled with the new instrument.
Christ the Good Shepherd Catholic Church, Lincoln Park
The installation process, despite presenting some unforseen challenges, was
relatively smooth, in large part because of the years of professional experience and
enthusiasm Lance and his team brought with them to our project. I have seen Lance at
work in other church settings and installations as well, and can reasonably attest that
he brings the same energy and positive outlook everywhere he goes. Lance’s
character and integrity are second-to-none. His approach is consultative-he sells
only by fitting and filling organists’ needs. He’s always smiling, too-I’m sure
because of the love and commitment he has toward his work.
St. Pius X, Southgate
What a marvelous experience it has been to work with Lance Luce in the selection
and installation of this instrument. His extreme sensitivity to our needs as well as his
consistent cordiality have made the process a delight from beginning to end.
St. Luke's Memorial Chapel at Canterbury-on-the-Lake
Lance has been much more a support-person than a "sales-person" in that
he took seriously the integrity and improvement of our parish music program.
Consequently, we at St. Colette feel we have made and excellent choice in
instruments and companies as opposed to simply making a purchase. Lance
has shown his care and concern during the purchase process and in the personal
follow-up after the organ was installed.
St. Colette, Livonia
I cannot recommend Mr. Luce highly enough. He has all the qualities to appreciate in
a salesman: knowledgeable but humble, respectful but humorous, a good
businessman but flexible with a church budget. I believe Mr. Luce is extremely
trustworthy. I appreciate his professionalism. He exceeded my expectations in the
personal involvement he gave to us in training and advice, and in supporting our
fund-raiser with his enthusiastic presence.
St. Paul's Episcopal, of Brighton
We were amazed at the “can-do” attitude expressed by you and the installation
staff. Even when the installation became challenging, you continued with a positive
attitude and completed the project on time.
Your hard work and dedication to your craft is admirable and of the highest
quality. Our parish wants to thank you for the work, the instrument, and providing us
with a quality installation that makes our worship excel.
St. Alphonsus Parish, Dearborn
At no time did we feel pressured to make a decision. Lance was very knowledgeable
about the instrument and gave precise answers to every question we had. Dealing
with him was a very positive experience. During the removal of our old organ and
the installation of the new one, it became even more obvious that he not only knew
this instrument, but was a very hard worker and very accomplished musician also.
His willingness to demonstrate the organ and come back if we felt the need for
further instructions was commendable.
Calvary Lutheran Church, Flint
I am grateful to you for your patient, knowledgeable and helpful assistance in the
selection, purchase and installation of this splendid instrument. I am particularly
appreciative of the time and concern you have provided to ensure our various
organists and pastoral staff understand how to make the most and best use of the
organ in our worship. Your unfailing good cheer coupled with the time you have
given and are willing to give are a source of comfort and assurance to one who
knows so little about a chapel organ other than its importance in our worship. My
most grateful thanks.
Sisters of McAuley Center, Livonia